Autistic Hackney’s autism communications card trial

The Hackney Autism Alliance's user engagement & consultation work group led the design of a communications card. It was co-designed and its text agreed by autistic Hackney residents, their families and carers.

The card-carrying autistic can decide when and where to show their card. They have full control of this disclosure.

This is a trial and we’re keen to hear how useful you find the card, and how and when you use it. Let us know at


The front can be used in all situations where verbal communications is difficult or impossible.

Autistic Hackney autism communications card - front


The back is useful in emergency situations.

The card is endorsed by Hackney Council, NHS Hackney and Metropolitan Police Service Hackney, however no police logo appear on the card to avoid any possible stigma.

Autistic Hackney autism communications card - front

Getting a card

If you are an autistic Hackney resident, you can request a communication card for free by phone, email or in writing from the Hackney Information and Assessment team, or collect one in person from the Hackney Service Centre.

Note that that if you go to the service centre to collect a card, they seem to identify them as ‘autism emergency cards’. Also if the general enquiry staff is not aware of them, you can inform them these are held by the Information and Assessment team. If they suggest you call them and phones are difficult for you (a reason for visiting the centre in the first place), you can ask the general enquiry staff to call the Information and Assessment team for you.

Hackney Information and Assessment team:

Telephone: 020 8356 6262


Address: Hackney Service Centre,
Information & Assessment Team
1 Hillman Street
London E8 1DY

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